We’re looking for someone proactive, technically-minded and great at communicating to help us manage our connections with payment schemes.
At Monzo we’re working to build the best current account in the world - a bank you'd be proud to use.
We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone.
As we begin to roll out our current account offering, we’re looking for someone who’s had exposure to at least one of the main UK payment schemes to own our relationship with these schemes and to provide the knowledge and guidance needed for us accomplish our goals.
You’ll join our Payments team, an interdisciplinary but very technical team, which is responsible for building our core banking system and ensuring we’re connected to the various payment schemes (Mastercard, Faster Payments, Bacs, Transferwise, etc).
You will be responsible for:
- Being the first point of contact for all payment schemes in every situation: FPS, Vocalink, Bacs etc.
- Managing projects that involve payment schemes: direct Bacs membership, joining SEPA, and testing.
- Representing Monzo in scheme committees, meetings, check-ins, and every other interface.
- Relating our requirements and the decisions we make to third parties, and the converse.
- Managing the schemes around any incidents that occur: either working with them after an incident has occurred, or managing them during the incident itself if it occurs during working hours.
- Keeping us up to date with any important changes in the payment schemes or how they work.
- Building strong relationships with the relevant external people and figuring out the unwritten rules and processes that will enable us to get things done swiftly and effectively.
Our connections to and relationships with the payment schemes are absolutely critical to our success. You’ll play a huge role in ensuring that Monzo can become the financial control centre for a billion people, and you’ll have the opportunity to learn about non-UK payment schemes when we begin to expand internationally in future.
You should apply if:
- You have worked at or with at least one of the UK payment schemes in the past
- You have an understanding of how these schemes work in detail, and what it takes for us to get connected on a technical level
- You’re independent and confident that you can be the only Monzo person involved in discussions with third parties
- You have experience managing multiple successful, important projects concurrently and are comfortable with regular context-switching
- You are an excellent communicator, both verbally and in writing
- You’re great at building strong, effective relationships and have worked with third parties to solve new problems or to try new approaches
